Top Five Things To Look For When Choosing A Home And Automotive Accessibility Company
Specially-adapted vehicles or home accessibility solutions give individuals with mobility constraints the freedom to move around freely. These accessibility aids are designed to provide convenience and help you use vehicles or assist you with stairs so that you don’t have to be dependent on others. However, as there are several dealers that will offer a range of accessibility products, it can be challenging to pick one that will meet your needs. To help narrow down your options and find the right dealer, here’s a list of the top five things to look for when choosing a home and automotive accessibility company.
1. A service or sales-driven company
When it comes to choosing company services, it’s essential to know if they are client-centric or a sales-driven business. Mobility has various challenges, and you’ll need someone capable of responding to all your concerns regarding safety, comfort, and other aspects of accessibility.
Look for a company with years of experience and that has assisted customers with various accessibility needs and requirements. This will allow them to assess your needs accurately or provide solutions if you’re facing unique challenges with accessibility.
3. Offer custom solutions
Every customer may vary in requirements for a mobility solution. There are various accessibility devices designed for specific disabilities needs. You need to ensure that your vendor has the availability and willingness to create a customized solution as per your needs.
4. Availability of products
Ask a dealer if additional parts are readily available, if not how quickly do they procure at the time of need. Are the parts shipped from another location or country? How long do you need to wait? Prompt service and response is key.
5. Customer service
You will need an accessibility company that is committed to providing excellent service and ensures that you are comfortable and happy with the accessibility products. They need to provide timely service and make sure that the products suit your situation and needs.
At Access Options Inc., customer service is where we set ourselves apart. We intentionally are a small company to give each customer the care that they deserve and never make our customers feel like a “number.”
If you’re looking for an accessibility company in San Mateo, San Jose, Fremont, Hayward, Palo Alto, Mountain View, Santa Cruz, and Watsonville, California, reach out to Access Options Inc. We are an auto and home accessibility service company that’s been around for more than three decades in providing customizes accessibility solutions to clients with disabilities. We do custom vehicle and home modifications to provide access for persons with disabilities, from wheelchair lifts to handicap accessible minivan in Carmel, we provide everything related to disability access that will help you eliminate the barriers with accessibility. For auto accessibility products, we supply BraunAbility wheelchair lifts, scooter lifts, driving controls, and Ricon wheelchair lifts, and for home accessibility, we offer stairlifts, vertical platform lifts, ramp systems, and pool lifts.